Commonly Asked Questions
How long does it take for my PC to be delivered?
Typically, all PC will be delivered within 1-3 days. All PC will go through a proper stress test prior to delivery.
Do you provide any warranty?
All PCs by KenKel Tech are supported with 3 years service warranty, with the first year onsite warranty. This applies only if your PC experiences a hardware failure (i.e no graphic display, fans failure etc). we will either go over to your place to resolve it on site or arrange a pick up to our service centre to troubleshoot and send it back to you at no cost. If you experience the above, do contact KenKel Tech Service Centre through 8862 2868 or email (support@kenkel.sg)
Note: All PCs parts sold by KenKel Tech are supported with 1-10 year Parts warranty by Distributors. Parts warranty duration will depend on the actual component
For software related issue, we will assist to resolve through telephone. If the issue cannot be resolved over phone, we encourage customers to bring in their PC for us to assist further troubleshooting.
